Privacy Policy

Privacy Policy for JM Event Rentals, LLC

Last Updated: April 2025

This Privacy Policy describes how JM Event Rentals, LLC ("we," "us," or "our") collects, uses, and shares personal information of customers who rent our event decor items, including but not limited to treat walls, phone booths, backdrops, and other event-related rentals (the "Services"). This policy applies to information collected through our website (www.jmeventrental.com), phone communications, email correspondence, in-person consultations, and through rental agreements.

1. Information We Collect:

We may collect the following types of personal information:

  • Contact Information: Your name, address, email address, phone number.  
  • Event Details: Date, time, and location of your event; type of event.
  • Rental Preferences: Specific items you are interested in or have rented.
  • Payment Information: Credit card details or other payment information (collected and processed securely by our payment processors). We do not directly store your full credit card information on our systems.
  • Communication Records: Records of our correspondence with you, including emails and phone calls.
  • Website Usage Information (if applicable): IP address, browser type, operating system, referring website addresses, pages visited, and dates/times of access (collected through cookies and similar technologies – see Section 5).
  • Photographs/Videos (if provided): If you share photos or videos of our decor in use at your event, we may use them for promotional purposes with your consent.

2. How We Use Your Information:

We may use your personal information for the following purposes:

  • Providing Services: To process your rental requests, prepare rental agreements, deliver and set up decor, and manage your account.
  • Communication: To communicate with you about your rentals, provide quotes, answer inquiries, and send important updates.
  • Payment Processing: To process payments for your rentals.
  • Customer Support: To provide customer service and address any issues or concerns.
  • Marketing and Promotions (with your consent): To send you information about new products, special offers, or upcoming events that may be of interest to you. You will have the option to opt-out of receiving such communications.
  • Improving Our Services: To analyze website usage (if applicable) and customer interactions to improve our website, services, and customer experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Protecting Our Rights: To protect our rights, property, and safety, and the rights, property, and safety of our customers and others.

3. How We Share Your Information:

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processors, website hosting providers, email marketing services, and delivery services. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.  
  • Venue Personnel (if necessary): To coordinate delivery and setup, we may need to share relevant event details with the venue management.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal information.  
  • With Your Consent: We may share your information with other third parties with your explicit consent.

4. Your Choices and Rights:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate or incomplete information.  
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or by contacting us directly.  
  • Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 
  • Wisconsin Consumer Rights: Under Wisconsin law, you may have additional rights regarding your personal information. Please contact us with any specific requests or concerns related to your rights under Wisconsin law.

5. Cookies and Similar Technologies:

Our website may use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We may use cookies to:  

  • Enhance Website Functionality: Remember your preferences and settings.
  • Analyze Website Traffic: Understand how visitors use our website.
  • Personalize Content: Tailor content to your interests.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the functionality of our website.  

6. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include using secure servers. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.  

7. Children's Privacy:

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.  

8. Links to Other Websites:

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.  

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.  

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

JM Event Rentals, LLC

Menomonee Falls, WI

[email protected]